All new students must go through the FAQ and the school docs at the bottom!!!
Frequently Asked Questions
1. I am not a Canadian or live in Ontario, Canada, can I register your online course?
Yes, anyone can purchase and register our Grade 9 to 12 high school credit courses and other programs. Our courses can be accessed 24/7 from anywhere as long as you have a computer and internet.
2. What information do I need for the registration form?
The information required for the registration form is very general and includes full name, email address, phone number, your day school name and address.
3. What is a proof of prerequisite?
A prerequisite is a course deemed essential for the successful understanding and completion of a subsequent course. Proof of prerequisite could be in the form of a report card, a transcript or a credit counselling summary that shows you have completed the course required in order to take the course you are registering for.
4. What is OSSD? What do I need to graduate from high school?
The Ontario Secondary School Diploma (OSSD) is a diploma granted to secondary school graduates in the Canadian province of Ontario.
To earn a high school diploma in Ontario, students must:
- earn 18 compulsory credits
- earn 12 optional credits
- pass the literacy requirement
- complete a minimum of 40 hours of community involvement activities
5. What support can I receive during my courses?
All online courses will have an assigned teacher who the students could communicate with via Arktown portal. Our certified instructors will reply to any of the student's inquiries within 24 hours and provide comprehensive feedback to the submitted assignment. In addition, if the student has multiple inquiries, our instructors will recommend to schedule a virtual meeting and provide any necessary support and complementary instructions.
6. How long will it take to complete a course?
Arktown Online courses could be completed in 4 weeks with the full immersion or spread over a year.
All Arktown credit courses are designed to be 110 hours of planned instruction. We recommend students make a plan to complete their course(s) and decide on a target date for completion from the outset. Students should look at the breakdown of the units in the course and spread them over their available time. Students should account for other commitments and periods when they will be able to spend more time on the online course, and times when they will be busy with other aspects of life.
7. Is there any certain time for the final exam?
Arktown allows the students flexibility in scheduling the exam at any time. After the students have all coursework finished and submitted, they can sit for the final exam. Student must inform the school at least five days in advance when he/she can sit for the final exam. Students have two options for taking the final exam: take it at one of Arktown’s exam centers or arrange their own proctors.
8. How can I take the final exam in my home country?
Students are permitted to take final exams in their home country and arrange their own proctor (supervisor). The proctor must be approved by Arktown and is to supervise the exam at their place of work, or at a public place such as a library.
9. How can I receive my report card?
After the course is completed, students can request their final report cards. The report cards will be emailed to the students and mailed to the student’s day school after the request is submitted.
10. Can I request a transcript and a school letter from Arktown?
Full-time students of Arktown will be able to request and receive transcripts and school letters for the study permit or university application purposes. In addition, full-time students will receive official transcripts and Ontario Secondary School Diplomas upon successful completion of their credit course.
11. What are the commuter requirements for the online courses?
Students should have the following minimum requirements to participate in Arktown programs:
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Hardware • A PC running Windows XP or higher • A Mac running OS X or • A Chromebook running Chrome OS • 2GB of RAM • High speed internet connection • A sound card with speakers or headphones • A functional webcam and microphone • A laptop is required for final exams written In some cases, a scanner or phone/camera may be required to submit handwritten assignments. |
Software • Adobe Reader • Adobe Shockwave • Adobe Flash Player • Java • A typical Office Suite including a word processor application, equation editor and spreadsheets (Google Docs will also suffice) • Browser • Mozilla Firefox 4 or higher or • Internet Explorer 7 or higher or • Safari 5 or higher or • Google Chrome 11 or higher |
12. Can I get help if my computer has problems with opening my online course?
If you are having technical difficulties, you could try to reload the page, log out and log in or restart the wi-fi. If you are still experiencing trouble entering the course, please contact us at admin@arktown.com
13. Where do I find info about homework (e.g. what to do, when to submit)?
In each lesson, there are different sections to guide students. For instance, Lesson Expectations, Introduction, Hands on, Consolidation, and Homework.
Lesson Expectations -> student learning goals
Introduction -> ppt with voice recording
Hands on -> in-class activities/ practices (e.g. complete handouts)
Consolidation -> wrapping up
Homework -> reminder of after-class homework (e.g. post in the forum)
